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Terms & Conditions

Effective Date: 1st November 2025
By booking and participating in Outdoor Mission activities, you agree to the following terms and conditions.

1. Bookings & Payments

  • Bookings are confirmed once full payment is received.

  • Payment is required at the time of booking via the online system.

2. Participant Numbers

  • Minimum and maximum numbers apply per booking type.

  • Outdoor Mission reserves the right to merge or adjust teams for non-exclusive bookings

3. Age & Participation

  • All participants must be 9 years or older.

  • Children under 16 must be accompanied by a participating adult.

  • All participants must complete a waiver form prior to starting the mission.

4. Fitness & Suitability

  • Participants should have moderate physical ability and mobility.

  • Please disclose any medical conditions or recent injuries when booking.

  • Outdoor Mission is not responsible for incidents resulting from undisclosed conditions.

5. Safety & Behaviour

  • Our facilitators reserve the right to remove any participant acting in a disruptive, unsafe, or intoxicated manner.

  • Alcohol may only be consumed as part of a BYO-approved workshop and must be done responsibly.

  • No smoking or vaping is permitted in forested areas.

6. 4x4 Access & Transport

  • The mission site is accessible only via Motu Road, suitable for 4x4 or AWD vehicles.

  • Participants are responsible for their own transport unless prearranged with us.

7. Weather Conditions

  • Outdoor Mission runs in most weather conditions.

  • In the event of severe weather or natural hazard risk, we may cancel or reschedule.

  • Participants will be notified as early as possible.

8. Cancellations & Refunds

  • Refer to our Refund Policy for full details.
    Cancellations made within 7 days of the booking date are non-refundable unless agreed otherwise.

9. Media Use & Privacy

  • Trail cameras and group photos will be used to capture your experience.

  • These may be shared with your group or used for marketing.

  • If you do not wish to appear in promotional photos, please let us know in advance or on arrival. We will review and delete any images where you are clearly identifiable.

  • Personal information is handled according to our Privacy & Media Policy.

10. Liability & Assumption of Risk

  • Participation in Outdoor Mission involves inherent risks associated with outdoor environments.

  • By joining, participants acknowledge these risks and release Outdoor Mission from liability, except in the case of gross negligence.

📞 Contact

  • If you have questions or need support, contact us:
    📧 lisa@ourheadoffice.co.nz
    📞 027 777 4903

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